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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Sue Johnson

November 4, 2026

5 out of 5 rating by Sue Johnson
"Always great service."
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Dianne J

November 4, 2026

5 out of 5 rating by Dianne J
"Switched all our insurance needs to Matt Waitt at State Farm in Anthem, AZ. Very quick response and great pricing. Thanks Matt."
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Carly Walker

October 26, 2026

5 out of 5 rating by Carly Walker
"10 thumbs up for Paula at the office!! Called and needed help in a pinch at the end of the day. She was able to help right away and am so grateful for her efficiency and sense of urgency! Thank you Paula!"
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Patricia Walker

October 13, 2026

5 out of 5 rating by Patricia Walker
"Desired was able to help me with my issue. She was very thorough and pleasant, thank you."
We responded:
"Thank you for the kind words. We appreciate you very much "
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Kelly Collins

September 30, 2026

5 out of 5 rating by Kelly Collins
"I have been with the team at Justin Simon's State Farm for a decade and i am so grateful for the beautiful and amazing service they have always provided. They have helped me with both personal and business policy needs over the years, and I recommend them 100%!"
We responded:
"Thank you so much, Kelly for the kind words. You are truly one of the nicest people we’ve had a pleasure to work with. Thank you for all of your continued support "
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Sue Natale

September 15, 2026

5 out of 5 rating by Sue Natale
"Kim with Justin Simons State Farm office in Anthem, AZ provided me with thorough answers to my numerous questions. I had two separate matters that she took care of quickly and in an extremely professional manner. I have been a customer for many years and this office has always taken care of my many insurance needs."
We responded:
"Thank you for your kind words Sue! We appreciate you very much "
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A Brady

September 14, 2026

5 out of 5 rating by A Brady
"I’ve been doing business with Justin Simmons at State Farm since 2013, and he has always been extremely helpful and dependable. What really stands out to me is how he’s been there when I needed help the most, especially during times when I was in between jobs and things were a little difficult financially.

Justin has always taken the time to work with me, explain my options, and help me find solutions instead of making things more stressful. That kind of customer service and understanding goes a long way.

After more than 13 years of doing business with him, I can confidently recommend Justin Simmons and his State Farm team to anyone looking for an insurance agent who genuinely cares about his customers."
We responded:
"Thank you for taking the time to share your kind review. We appreciate it very much "
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David Davidoff

September 10, 2026

5 out of 5 rating by David Davidoff
"Justin, Matt, and the whole office team provide superb customer service and find the best ways to help us save on insurance costs while staying well covered. Justin has even answered emails late at night and over the weekend, while Matt often responds within a few minutes and follows up with phone calls to make sure we understand the changes we requested.

Justin's office was a referral from a friend, and I am delighted to refer and recommend this team to anyone looking for both good prices and, especially, good service!"
We responded:
"Thank you David! We will share your kind words with Matt"
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Maria M Felipe

August 27, 2026

5 out of 5 rating by Maria M Felipe
"Called in to the State Farms office Justin Simmons . Wanted some information on an issue I was having & Kim C. Was very professional & detailed in giving the information needed. THANK you ...once again for your service.!"
We responded:
"Thank you so much Maria !!! We appreciate you "
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cheryl Zabbo

August 20, 2026

5 out of 5 rating by cheryl Zabbo
"Love this place! Justin and his staff( especially Kim) has excellent knowledge of all my insurance needs. Everyone in the office were so friendly and kind. I will definitely be doing all my business with them from now on. I have several accounts bundled and saved money."
We responded:
"Thank you Cheryl. We can’t wait to let Kim know about your kind words. We appreciate you "
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Joyce Christoforo

August 19, 2026

5 out of 5 rating by Joyce Christoforo
"Every time I have a claim, this office could not be more helpful! They go above and beyond. I used to have Allstate insurance and working with State Farm is like night and day compared to Allstate. I’ve been with Justin Simon’s office for over 20 years and I would never go any where else!"
We responded:
"Joyce, thank you so much for the very kind review and for your loyalty over many many years we greatly appreciate you!"
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Nikolas McMahan

August 17, 2026

5 out of 5 rating by Nikolas McMahan
"Every time I call in, Paula is excellent, really appreciate her help! Edit: Matt Waitt helped me with my Audi insurance as well; professional and made the process seamless, highly recommend!"
We responded:
"Thank you for the kind words Nikolas!!"
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Diane Martin

August 17, 2026

5 out of 5 rating by Diane Martin
"Excellent Office help today with getting some documents taken care of it an efficient and timely process. Thank you ladies.. 👍🏼😊😊"
We responded:
"Thank you so much! We appreciate you "
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Lindsey B

August 13, 2026

5 out of 5 rating by Lindsey B
"Kari has been a tremendous help navigating through my auto policy. She is in touch with me without I having to follow up, and keeps me informed every step of the way. You will confidently protected when needing it the most!"
We responded:
"Thanks for the nice words about Kari !"
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Sam

August 13, 2026

5 out of 5 rating by Sam
"Switched from another carrier to the Simons agency and a few pieces of feedback.

The agency itself is friendly and very helpful. The staff, especially Desare, are all knowledgeable and easy to deal with. Thank you for bringing the customer service back to insurance. Feels like these days elsewhere it’s dead!"
We responded:
"Thank you so much for the kind words about Desare We appreciate you "
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Deana Bolton

August 13, 2026

5 out of 5 rating by Deana Bolton
"Great agency!! staff is very knowledgeable and very friendly would definitely recommend them if you were looking for an insurance agent. They really know their Insurance"
We responded:
"Thank you so much! We appreciate you "
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Robert Little

August 11, 2026

5 out of 5 rating by Robert Little
"Upon notification to my insurance dealer, Justin Simons that I had an undriveable vehicle because of a clutch issue they passed on to me the number to a tow company they use to have my vehicle towed to the Toyota dealership yesterday. All went well... everybody did what they were supposed to. I am more than happy with the service provided by all concerned...."
We responded:
"Thank you so much! We appreciate you Glad it all worked out "
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Michael Chambers

August 7, 2026

5 out of 5 rating by Michael Chambers
"Joe has helped our organization with speed a d courtsey not expected. I highly recommend Justin Simons STAYE FARM insurancecy tooeveryone."
We responded:
"Thank you for the very kind words about Joe and our office. We really appreciate you."
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William Milburn

July 24, 2026

5 out of 5 rating by William Milburn
"It's nice to have an agent that I can depend and trust."
We responded:
"Thank you for the very nice words. We greatly appreciate you."
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Patricia Hubbard

July 21, 2026

5 out of 5 rating by Patricia Hubbard
"I've been insured with State Farm for many decades in several states, but Justin Simons State Farm office in Anthem, AZ far outshines all the other SF offices I've been with. Justin and his staff are readily available with explanations and answers to questions. They all go far out of their way to be open, honest and helpful. Special thanks to Kim for her time and patience with me this afternoon. They are all a pleasure to work with."
We responded:
"Pat! You’re the best thank you so much for the very kind and thoughtful review. It has been an honor to help you for many many years.! :)"
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Karen Hendricks

July 16, 2026

5 out of 5 rating by Karen Hendricks
"Matt Waitt has been a dream to work with. He contacted me months ago and I told him I couldn’t talk until July. And sure enough he reached out and set me up with home and auto. He made it so easy. Insurance is not fun for me, and I’m sure others. But Matt made all the difference. Thanks Matt!"
We responded:
"Thank you Karen! Your words mean the world to Matt and our office. We appreciate you "
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Ilapsiseldil Salvador

July 15, 2026

5 out of 5 rating by Ilapsiseldil Salvador
"Justin Simons' team has been the best. I have both my auto and renters insurance with them. And any time I have questions or need help, they have always gone above and beyond to help me. Need a good and reliable insurance company this is the place and team to go to!"
We responded:
"Thank you for your kind words and support !! Have a great weekend "
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ARL M

July 14, 2026

5 out of 5 rating by ARL M
"This State Farm office is amazing at responding and helping quickly!"
We responded:
"Thank you so much for the five star review. It means a lot and we appreciate your business very much."
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Judy Weston

July 10, 2026

5 out of 5 rating by Judy Weston
"Justin has been our agent for many years. We have always received the very best service from his office. We’re so thankful for all of his help!"
We responded:
"Thank you so much you’re very kind words Judy we appreciate you over all of these years and are thankful to have you as one of our customers! Have a wonderful weekend"
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Pam Jaynes

July 9, 2026

5 out of 5 rating by Pam Jaynes
"We've been customers of Justin Simon's agency for 2 decades and with State Farm for 50+ years.

Kim at Justin Simon's office, did an excellent job at reopening our denied claim for storm damage. Reengaging the claims department, providing supporting evidence and working hand in hand with the new claims representative. Because of her efforts our claim was honored.

There is more to this story.

We experienced storm damage at our home. When initially contacted by the claims dept.. Mr Fowler implied the claim was suspicious and implied it may be fraudulent and reminded me of the penalties of fraud, he asked if I wanted to continue with the claim and set an appointment. He visited our home, denied all roof and paint storm damage and lied to my face twice about the evidence he observed.

Again, special thanks to Kim and those who helped at the agency. Good Job!

Bob Jaynes"
We responded:
"Pam, thank you for the very kind review. We are very happy that your claim worked out appropriately and it means the world to us that you said such nice things about Kim. She’s the best!
We appreciate you and Bob very much"